Responsible Gaming
at 950k —
Play Smart, Stay Safe
950k is committed to providing a safe, fair, and controlled gambling environment for every player in Bangladesh. We believe that gaming should always be enjoyable — and we provide a full suite of tools, resources, and safeguards to help you stay in control at all times.
Our Commitment: 950k takes problem gambling seriously. If at any point you feel that gambling is no longer fun, is affecting your relationships, finances, or mental health, please use our self-exclusion tools or contact our support team immediately. Help is always available — 24 hours a day, 7 days a week.
What Does Responsible Gaming Mean?
Responsible gaming refers to a set of practices, attitudes, and tools designed to ensure that gambling remains a safe, enjoyable form of entertainment — never a financial burden or a source of emotional harm. At 950k, responsible gaming is not an afterthought; it is embedded into every layer of how our platform operates.
For players in Bangladesh, responsible gaming means understanding that every bet placed on BPL cricket, IPL matches, slots, or live casino games carries risk. Winnings can never be guaranteed. The house edge is a mathematical certainty. No betting strategy eliminates the risk of loss, and chasing losses is one of the most dangerous habits a player can develop.
950k encourages all players to set clear budgets before they play, treat any winnings as a bonus rather than an expectation, and take regular breaks. Our platform provides concrete tools — deposit limits, wager limits, time-out features, and permanent self-exclusion — to back up these principles with real, enforceable controls.
Treat every session as entertainment with a set budget — the same way you would budget for a cinema ticket or a meal out. Never gamble with money you cannot afford to lose.
Chasing losses — increasing your bets to recover what you have already lost — is a warning sign of problem gambling. If you catch yourself doing this, stop and take a break.
Gambling should not crowd out the important parts of life — family, work, health, and social activities. Set a time limit for each session and stick to it, regardless of whether you are winning or losing.
Problem gambling thrives in secrecy. If your gambling habits are causing stress or strain, talk to someone you trust — a family member, a friend, or our 24/7 support team at 950k.
Tools That Keep You In Control
Every registered player at 950k has access to the following responsible gaming tools, free of charge, at any time. These tools are available through your account settings or by contacting our support team.
Set a maximum deposit amount for any rolling daily, weekly, or monthly period. Once your limit is reached, no further deposits can be made until the period resets.
- Daily, weekly, and monthly options
- Takes effect immediately when reduced
- Increases require a 7-day cooling-off period
- Set in Bangladeshi Taka (৳)
Cap the total amount you can wager or lose across any time period. Wager limits apply across all product types — sports betting, live casino, and slots — on the 950k platform.
- Separate limits for wager and net loss
- Apply across all game categories
- Reductions effective immediately
- Available in BDT or percentage of balance
Take a short break from gambling by activating a time-out period. During a time-out, your account remains open but you cannot place bets, make deposits, or access games.
- Available in 24-hour, 48-hour, 7-day, and 30-day durations
- Cannot be reversed once activated
- Account access resumes automatically at period end
- Existing withdrawals are not affected
If you feel you need a longer break, self-exclusion allows you to close your account for a defined period — or permanently. During self-exclusion, all marketing communications will stop immediately.
- Minimum period: 6 months
- Permanent closure option available
- Cannot be reversed during the chosen period
- Contact support to activate immediately
How to activate these tools: Log in to your 950k account, navigate to Account Settings, and select the "Responsible Gaming" tab. All tools are available there instantly. You can also contact our live chat support team 24/7 to activate any limit, time-out, or self-exclusion on your behalf — our agents are trained to process these requests with care and without judgement.
Recognising Problem Gambling
Problem gambling can develop gradually. Many players do not realise there is an issue until significant harm has already occurred. The following warning signs — sometimes called the signs of a gambling disorder — are well-recognised indicators that gambling may have moved beyond entertainment into something more serious.
If you recognise any of these signs in yourself or in someone close to you, we strongly encourage you to use 950k's responsible gaming tools, speak to our support team, or seek professional help through a qualified counselling service.
You are not alone. Seeking help for a gambling problem is a sign of strength, not weakness. Our support team will never judge you. Contact us any time at support@950k.io or via live chat.
- Borrowing money to gamble (from family, friends, or lenders)
- Selling assets or belongings to fund gambling
- Using savings or emergency funds for bets
- Feeling irritable or anxious when not gambling
- Gambling to escape stress, anxiety, or low mood
- Feeling guilty, ashamed, or hopeless after sessions
Strict 21+ Age Verification Policy
950k operates an absolute minimum age policy. No person under the age of 21 is permitted to register, deposit, or play on this platform under any circumstances.
All new players are required to declare their date of birth at registration. Players who declare an age below 21 are blocked from creating an account. Date of birth is cross-referenced during the KYC identity verification process.
Before any withdrawal can be processed, 950k requires players to submit a valid government-issued identity document — such as a Bangladesh National ID card or passport — confirming that the player is 21 years of age or older.
950k may request additional age verification documents at any point during a player's account lifecycle, particularly if account activity suggests that the account may be used by or shared with a minor. Accounts under review will be restricted until verification is complete.
Any account found to belong to a player under 21 years of age will be closed immediately, all winnings will be voided, and any deposited funds (less any withdrawals already processed) will be returned to the original payment source.
Parents and guardians are encouraged to use internet filtering software to prevent minors from accessing gambling websites. If you believe a minor in your household has created a 950k account, contact us immediately at support@950k.io and we will act without delay.
950k does not direct any marketing material — including BPL and IPL promotions, bonus offers, or seasonal campaigns — at individuals under the age of 21. Our promotional content is designed to appeal exclusively to adult players aged 21 and above.
Is Your Gambling Under Control?
Ask yourself the following questions honestly. If you answer "yes" to two or more of them, we recommend speaking with our support team or using one of the responsible gaming tools available on your account.
If you answered "yes" to two or more of these questions: Please reach out to our support team immediately. You can contact us via live chat 24/7 or email support@950k.io. We will help you activate the appropriate tools on your account — including deposit limits, a time-out, or self-exclusion — in complete confidence and without judgement.
We Are Here to Help You
If gambling is becoming a problem, or if you have concerns about your own behaviour or that of someone close to you, do not hesitate to reach out. Our dedicated support team is available around the clock, specifically trained in responsible gaming, and committed to treating every enquiry with full confidentiality.
There is no judgement here. Reaching out for help is the right decision, and our team will work with you — not against you — to find a solution that protects your wellbeing. Whether that means setting a small deposit limit or activating a permanent self-exclusion, we will support you every step of the way.
Available 24 hours a day, 7 days a week, including all public holidays in Bangladesh. Average response time under 2 minutes. Our live chat agents are trained in responsible gaming and can activate limits or self-exclusion on your account instantly upon request.
For formal responsible gaming requests — including self-exclusion confirmation, deposit limit documentation, or account closure — email us at support@950k.io with the subject line "Responsible Gaming Request". We respond within 24 hours, typically much sooner.
Log in to your 950k account and navigate to Account Settings → Responsible Gaming to manage deposit limits, wager limits, and time-out periods directly. Changes that reduce limits take effect immediately. No need to contact support unless you prefer it.
If you feel you need professional counselling beyond what 950k can provide, we encourage you to seek help from qualified mental health and addiction support services. Gamblers Anonymous and similar peer-support groups operate internationally and may have resources available in Bangladesh.
950k's Responsible Gaming Commitments
Responsible gaming is not only about individual player tools. It reflects how 950k operates as a platform — the standards we hold ourselves to every day.
Every game on 950k — from BPL cricket betting to live roulette and slots — operates with clearly published odds and house edge information. We do not manipulate outcomes. All slot and casino games use certified random number generators independently audited for fairness.
All bonuses, promotions, and seasonal offers — including Eid specials, BPL welcome bonuses, and IPL reload offers — come with clear, prominently displayed terms and conditions. We never use misleading promotional language to encourage players to deposit more than they are comfortable with.
Player data is protected with 256-bit SSL encryption. We do not sell or share personal data with third parties for marketing purposes. Your responsible gaming activity — including any limits or exclusions you set — is handled with complete confidentiality by our trained team.
Players should always be able to access their funds. 950k processes withdrawal requests promptly via bKash, Nagad, Rocket, and bank transfer to Bangladesh accounts including Dutch-Bangla Bank, BRAC Bank, and City Bank. Responsible gaming includes ensuring you can always recover your balance.
Every bet, deposit, withdrawal, and bonus transaction is logged and available to view in your account history at any time. Full transparency over your gambling record makes it easier to track your behaviour, spot patterns, and make informed decisions about your play.
All 950k customer support agents receive dedicated responsible gaming training. They are equipped to identify signs of problem gambling in player interactions, to respond with empathy and without judgement, and to escalate concerns to specialist responsible gaming staff where needed.
Play Responsibly — Enjoy Every Moment
Now that you know how 950k protects its players, head back to the platform and enjoy cricket betting, slots, and live casino games — with confidence that your safety always comes first.
950k operates under international gaming regulations. Gambling involves risk. Play responsibly. 21+ only.