Your Privacy Matters at 950k — Our Commitment to Your Data

This Privacy Policy ("Policy") describes how 950k ("950k", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of users ("Player", "User", "you") who access or use the 950k website at https://950k.io and all associated services, including sports betting, live casino, slots, account management, and customer support (collectively, the "Platform").

This Policy applies to all personal data collected through the Platform, regardless of whether you access it via a web browser, mobile device, or any other means. It applies to registered account holders and to visitors who browse the Platform without creating an account.

By accessing the Platform or creating an account, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

950k acts as the data controller in respect of all personal data collected through the Platform. As data controller, 950k determines the purposes and means of processing your personal information and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

All data protection enquiries, access requests, or complaints regarding 950k's handling of your personal data should be directed to our data protection contact using the details provided in Section 16 of this Policy.

950k collects personal information in several categories. The specific data we hold about you depends on how you interact with the Platform and the stage of your account lifecycle. The categories of personal data we may collect include:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification purposes. If you voluntarily provide such information in a support interaction, we will handle it with appropriate care and will not process it beyond the scope of your specific support request.

950k collects personal data through the following means:

• Direct Submission: Information you provide when registering an account, completing identity verification, making a deposit or withdrawal request, contacting customer support, or submitting a feedback form.
• Automated Technical Collection: Data gathered automatically during your use of the Platform via server logs, cookies, and similar tracking technologies, including your IP address, device identifiers, and browsing behaviour on the Platform.
• Payment Processors: Transaction confirmation data received from our integrated payment partners — including bKash, Nagad, Rocket, Upay, and banking partners such as Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank — when you make deposits or withdrawals.
• Game Providers: Gameplay session data transmitted from third-party game studios (such as Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe) that operate the casino and slots content on the Platform.
• Fraud and AML Partners: Risk signals and identity verification status received from third-party anti-fraud and anti-money laundering screening services that 950k uses to protect the integrity of the Platform.
• Publicly Available Sources: In limited circumstances where required for KYC or fraud investigation purposes, we may supplement your information with data from publicly available sources.

950k processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual Necessity: Processing required to fulfil our contractual obligations to you under the Terms and Conditions — including account creation, transaction processing, game delivery, and customer support.
• Legal Obligation: Processing required to comply with applicable legal obligations, including anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and fraud prevention obligations imposed by international gaming regulatory standards.
• Legitimate Interests: Processing carried out for the legitimate interests of 950k, including fraud detection, security monitoring, platform improvement, and responsible gaming enforcement — provided such interests are not overridden by your fundamental rights and freedoms.
• Consent: Where you have given your explicit consent, such as opting in to receive marketing emails or promotional notifications. You may withdraw your consent at any time by contacting us or updating your communication preferences within your account settings.

950k uses the personal data we collect for the following specific purposes. We do not use your data for any purpose incompatible with those listed below without first obtaining your consent or otherwise establishing a valid legal basis.

• Creating and managing your 950k account, including verifying your identity and age (21+ compliance) at registration and at subsequent verification checkpoints.
• Processing deposits, withdrawals, and all in-account financial transactions in Bangladeshi Taka (৳), including communicating with payment providers to confirm transaction status.
• Delivering the sports betting, live casino, and slots services you have requested, and maintaining the integrity of those services through game round logging and result verification.
• Complying with anti-money laundering obligations, including transaction monitoring, suspicious activity reporting, and identity screening against relevant watchlists.
• Providing customer support, including resolving account disputes, processing complaints, and responding to data subject access requests.
• Enforcing responsible gaming tools — including deposit limits, session limits, self-exclusion periods, and permanent account closure requests — and monitoring for signs of problem gambling activity.
• Detecting, investigating, and preventing fraud, account takeovers, bonus abuse, multi-accounting, and other prohibited conduct described in our Terms and Conditions.
• Sending service-critical communications such as transaction confirmations, account security alerts, and policy update notifications. These communications are not optional as they are required to operate your account.
• Sending promotional communications, including bonus offers, tournament notifications, and seasonal promotions relevant to Bangladesh (such as BPL, IPL, and Eid offers), where you have opted in to receive marketing from 950k.
• Improving and optimising the Platform through analysis of aggregated, anonymised usage data — including identifying popular game categories, measuring page performance, and testing new features.

950k does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• Payment Processors: We share your account identifier and transaction details with our payment partners (bKash, Nagad, Rocket, Upay, and banking partners) solely to process deposits and withdrawals. These partners act as independent data processors under their own privacy policies.
• Game Studio Providers: We pass a pseudonymous player session token to third-party game studios (Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe, and others) to initialise and log your game sessions. No directly identifiable personal data beyond the session token is shared with game studios.
• Identity Verification and AML Providers: We share identity document data and transaction data with accredited KYC and AML screening services for the purpose of fulfilling our legal compliance obligations. These providers are contractually bound to handle your data in accordance with applicable data protection standards.
• Fraud Prevention Services: We share technical data (IP address, device fingerprint, behavioural patterns) with fraud prevention partners to detect and prevent account fraud, bonus abuse, and money laundering on the Platform.
• Legal and Regulatory Disclosure: We may disclose your personal data to law enforcement agencies, regulators, or courts where we are legally compelled to do so, where disclosure is necessary to protect the legal rights of 950k, or where disclosure is required in connection with a legitimate investigation into suspected criminal activity.
• Business Transfers: In the event that 950k undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to how your data is processed.

As an online platform serving players in Bangladesh, 950k may process and store your personal data on servers located outside of Bangladesh. Some of our third-party service providers — including game studios, fraud-prevention partners, and cloud infrastructure providers — may process data in data centres located in other countries.

Where personal data is transferred internationally, 950k takes reasonable steps to ensure that adequate protections are in place, including the use of contractual safeguards with the receiving party, and ensuring that the receiving party operates in a jurisdiction with data protection standards that are broadly equivalent to international best practice.

By creating an account and using the Platform from Bangladesh, you acknowledge and consent to the transfer of your personal data to international locations for the purposes described in this Policy.

950k retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

950k uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies cannot execute programmes or transmit viruses; they simply store a small amount of text.

The following categories of cookies are used on the 950k Platform:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They maintain your login session, store your authentication token, and enable core features such as account balance display and bet placement. These cookies cannot be disabled without preventing the Platform from working.
• Functional Cookies: These cookies remember your preferences — such as your preferred language setting and display options — so you do not need to re-enter them each time you visit. Disabling these cookies may affect your experience but will not prevent Platform access.
• Analytics Cookies: We use anonymised analytics cookies to understand how players navigate the Platform, which pages receive the most traffic, and where users encounter difficulties. This data is used to improve the Platform experience. No individually identifiable data is collected through analytics cookies.
• Security Cookies: These cookies help us detect and prevent fraudulent activity, bot traffic, and account takeover attempts by analysing browser and session behaviour patterns.

You can manage or delete cookies at any time through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging into your 950k account. For instructions on managing cookies in your specific browser, please consult your browser's help documentation.

Subject to applicable law and the limitations described in this section, you have the following rights in respect of your personal data held by 950k:

• Right of Access: You may request a copy of the personal data we hold about you, including a description of the purposes for which it is processed and the categories of recipients with whom it has been shared.
• Right to Rectification: If you believe that any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. Account holders may update basic profile information directly within their account settings.
• Right to Erasure: You may request that we delete your personal data in circumstances where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is otherwise unlawful. Please note that we may be required to retain certain data for the periods described in Section 9 above, notwithstanding a deletion request.
• Right to Restrict Processing: You may request that we restrict the processing of your data while a dispute regarding its accuracy or the lawfulness of its processing is under review.
• Right to Data Portability: Where processing is carried out by automated means on the basis of your consent or for the performance of a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to the processing of your personal data where such processing is based on 950k's legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal.

To exercise any of the rights listed above, please contact us at support@950k.io with the subject line "Data Subject Rights Request", including your full name, registered email address, and a clear description of the right you wish to exercise. We will respond to all valid requests within 30 calendar days of receipt.

The 950k Platform is strictly intended for use by adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If you are under 21 years of age, you are not permitted to register an account, access the Platform, or provide any personal information to 950k.

If we discover or receive credible notification that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data from our systems and close the associated account. Any deposits made by an underage account holder will be returned to the original payment source after investigation.

Parents and guardians who believe that a minor in their care may have created a 950k account are urged to contact us immediately at support@950k.io. We will treat all such reports as high priority and investigate them without delay.

950k implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes the following measures:

• Transport Encryption: All data transmitted between your device and the 950k Platform is encrypted using 256-bit SSL/TLS encryption. You can verify this by the padlock icon and "https://" prefix in your browser's address bar.
• Password Hashing: Account passwords are never stored in plain text. We use industry-standard one-way cryptographic hashing algorithms to store password credentials so that even our own staff cannot read your password.
• Access Controls: Access to systems containing personal data is restricted to authorised personnel only, on a strict need-to-know basis. All internal access is logged and subject to periodic audit.
• Two-Factor Authentication: We strongly encourage all players to enable two-factor authentication (2FA) on their accounts. This adds an additional layer of security by requiring a one-time code in addition to your password at login.
• Data Centre Security: Our servers are hosted in certified data centres with physical security controls including biometric access, CCTV monitoring, and 24/7 on-site security personnel.
• Intrusion Detection: We operate continuous network monitoring and intrusion detection systems to identify and respond to potential threats in real time.
• Staff Training: All 950k personnel who handle personal data receive regular training on data protection obligations, secure data handling practices, and incident response procedures.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 950k will notify you without undue delay in accordance with applicable data protection obligations.

You are also responsible for maintaining the security of your own account. You must keep your password confidential, not share your login credentials with any third party, and contact 950k support immediately if you suspect that your account has been accessed without your authorisation.

The 950k Platform may contain references to third-party services, such as game studios, payment providers, and sports data providers. Where such third-party services are accessed through the Platform, please be aware that those services operate under their own separate privacy policies, which are independent of this Policy.

950k is not responsible for the privacy practices or content of any third-party service provider, and we encourage you to review the privacy policies of any third-party services you use in connection with your 950k account. Examples of third-party services whose privacy policies may be relevant to your use of the Platform include bKash, Nagad, Rocket, Evolution Gaming, Pragmatic Play, and Spribe.

Our inclusion of or reference to any third-party service does not constitute an endorsement of that party's privacy practices, and 950k accepts no liability for data processing carried out by third parties beyond the scope of our formal data processing agreements with those parties.

950k reserves the right to update or modify this Privacy Policy at any time. The date of the most recent revision is displayed at the top of this page. We will notify registered players of any material changes to this Policy via email or a prominent notice on the Platform at least 7 days before the changes take effect.

Non-material changes — such as corrections to typographical errors, clarifications that do not alter your rights, or updates to contact information — may be published without advance notice. It is your responsibility to review this Policy periodically to stay informed about how 950k protects your personal data.

Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with any material change to this Policy, you must stop using the Platform and may request account closure by contacting our support team.

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have a complaint about how 950k has handled your personal data, please contact us using the details below. All contact information is provided as plain text — please copy the email address manually into your email client.

• Email: support@950k.io
• Subject Line for Privacy Requests: "Data Protection Request" or "Privacy Complaint"
• Live Chat: Available 24 hours a day, 7 days a week via the chat widget on the Platform.
• Response Time: Within 30 calendar days for formal data subject rights requests; within 24 hours for general privacy enquiries via email; under 2 minutes via live chat.
• Support Hours: 24/7, including all public holidays in Bangladesh (Bangladesh Standard Time, UTC+6).